Mary Ann Paschall

About Mary Ann

Mary Ann Paschall serves as Chief Operating Officer of Western Gold Insurance Agency, bringing more than 32 years of experience in the insurance industry. Having worked on both the carrier and agency sides of the business, she offers a unique perspective on insurance operations, client service, and strategic growth. Throughout her career, she has been passionate about building strong teams, creating exceptional customer experiences, and helping clients protect what matters most.

As a leader, she is committed to fostering a culture of service, professionalism, and continuous improvement while supporting the agency's mission of delivering personalized insurance solutions.

Outside of work, Mary Ann enjoys spending time with her family and granddaughter, taking beach walks, boating, and traveling. She believes that the relationships we build - both personally and professionally - are the foundation of a meaningful and successful life.